Privacy Policy

Website: srk.jewely.com
Contact Number: +91-8272867825
Email: sales@srkjewely.com
Firm Name: Shri Radha Krishna Jewellers

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At Shri Radha Krishna Jewellers, your trust is our highest priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. By using our website srk.jewely.com, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from our customers:

Personal Identification Information: Name, email address, phone number, shipping/billing address.
Transaction Information: Order details, payment method, billing data, transaction history.
Technical Information: IP address, browser type, device type, cookies, website usage data.
Communication Information: Messages, inquiries, and feedback sent to us through WhatsApp, email, or directly on our website.

2. How We Use Your Information

Your personal data is collected and used for:

Processing orders, payments, and deliveries.
Communicating with you regarding orders, inquiries, or support.
Sending you updates, offers, and promotions (only if you have opted in).
Improving our website’s performance, customer experience, and security.
Complying with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Delivery partners (for shipping your orders).
Payment gateways and banks (to process secure payments).
Legal authorities (if required by law, fraud prevention, or dispute resolution).

All such third parties are bound by confidentiality agreements and can only use your information to provide services.

4. Data Security

We use the latest SSL encryption, firewalls, and secure servers to protect your data. While we take all reasonable steps to safeguard your information, please note that no method of transmission over the internet is 100% secure.

5. Cookies Policy

Our website uses cookies to improve your browsing experience. Cookies help us:

Remember your preferences and login sessions.
Track website performance and customer interests.
Show relevant offers and advertisements.

You may disable cookies in your browser settings, but some features of the site may not work properly.

6. Customer Rights

As our valued customer, you have the following rights:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete data.
Deletion: You can request deletion of your personal data (subject to legal obligations).
Opt-Out: You can opt out of receiving promotional emails, SMS, or WhatsApp messages at any time.

To exercise these rights, you can contact us at sales@srkjewely.com.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover such data has been provided, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. Please note:

We are not responsible for the privacy practices of those external sites.
Customers are advised to review their policies before providing personal data.

9. Retention of Data

We retain customer data only for as long as it is necessary to:

Fulfill your orders and provide services.
Comply with legal, tax, and accounting requirements.
Once the data is no longer needed, we securely delete or anonymize it.

10. Updates to Privacy Policy

Shri Radha Krishna Jewellers may update this Privacy Policy from time to time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

📍 Shri Radha Krishna Jewellers
🌐 Website: www.srk.jewely.com
📞 Phone: +91-8272867825
📧 Email: sales@srkjewely.com

Our customer service team is available Monday to Saturday (10:00 AM – 8:00 PM).

12. Final Disclaimer

By using our website, you consent to our collection and use of your information as described in this Privacy Policy.
Any disputes shall be subject to the jurisdiction of courts in Ghaziabad Uttar Pradesh

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